815-436-4431

Nitro-Tech IT Solutions

Categories

Information Technology

About Us

We work with local small and mid-sized
businesses to manage their IT services. In many case studies, we are able to
save these companies money and time vs. in-house IT services. We also work
with all sizes of businesses in the area to help on IT projects including
increased security (IT and Cameras/Doors, etc.). We also help consumers with
personal security, upgrading software/hardware and even helping you build a
technology filled game room to satisfy your inner child!
What our website says:
While consumers and students can get by using mobile and cloud-based
alternatives to the traditional PC (or Mac), workers and enthusiasts often
can’t. These pro users need power, flexibility, and options. We design
business IT solutions specifically to fit your needs. Small and medium
businesses are the foundation of our country, and technology is the
foundation of small to medium business. We provide services to all sorts of
businesses, from local auto body shops to professional medical practices. If
you’re looking for support you can rely on, trust us with your business.
The Nitro-Tech process is built on a proven IT strategy. It’s designed to
get a handle on IT costs as well as reduce service interruptions and give you
peace of mind. Our service not only identifies and documents key areas of
concern within your network, but it also stabilizes the infrastructure. We
will introduce cost-saving techniques and implement a level of service to
suit your specific needs. Each and every Nitro-Tech customer undergoes the
following process:
Assessment – We take a snapshot of your network for architecture, security,
reliability, and scalability. We examine contracts and costs related to the
delivery and support of technology. We present our findings in a
comprehensive format during a non-technical presentation with recommendations
based on best practices, cost savings, and an IT road map.
Stabilization – Based on our assessment, we implement the recommendations
to standardize and stabilize the network and reduce costs.
Client Ramp – The client is then integrated into the chosen Nitro-Tech
Solution. This usually includes the monitoring and management of the network
using Nitro-Tech’s dedicated hardware and software solutions, end-user help
desk support and onsite services by our certified engineering team.
Service Delivery – This is the partnership value of what Nitro-Tech
delivers. To begin with, we initiate a kick-off meeting to train the client
and employees on how to engage with our services. We start by initiating a
trouble ticket requesting new service or employee set up. A consultant will
provide regular Wellness Visits with you, including reports on issues we have
dealt with as well as their mitigation.